Privacy Policy

Roobet is committed to safeguarding the personal data of all users on its platform in the United Kingdom. The collection and processing of personal information is carried out transparently, in compliance with the UK GDPR and the Data Protection Act 2018. Technical and organisational measures are in place to protect user data against unauthorised access, loss, or misuse. The following points summarise the key aspects of how personal data is handled:

1. Personal data collected includes name, email address, date of birth, residential address, payment details, and government-issued identification documents.
2. Information is collected directly from users during account registration, deposit and withdrawal processes, and identity verification procedures.
3. Data is also gathered automatically through website usage, including IP addresses, device identifiers, browser type, and session activity.
4. Collected information is used to operate and manage user accounts, process financial transactions, and verify identity in accordance with regulatory requirements.
5. Personal data supports compliance with anti-money laundering (AML) obligations, responsible gambling duties, and licensing conditions under applicable UK regulations.
6. Service improvement and platform analytics rely on aggregated and anonymised data where possible.
7. Security measures include encryption, access controls, secure data storage, and regular internal audits.
8. Data is retained only for as long as necessary to fulfil the purposes for which it was collected, or as required by law.
9. Third-party service providers engaged by Roobet are contractually bound to handle personal data in accordance with applicable data protection standards.
10. Users will be notified of any material changes to data handling practices through updates to this policy.

Users hold specific rights in relation to their personal data. These include the right to access the information held about them, the right to request corrections to inaccurate data, and the right to request deletion of personal information where no legitimate legal basis for retention exists. Requests concerning these rights may be submitted through the platform’s official support channels.

Roobet operates in full alignment with the legal framework governing data protection in the United Kingdom. All data processing activities are conducted in accordance with the UK GDPR, the Data Protection Act 2018, and any supplementary guidance issued by the Information Commissioner’s Office (ICO).

Personal data collected from users is processed for clearly defined and lawful purposes in line with the applicable regulatory framework in the United Kingdom. Account management relies on accurate personal information to ensure secure access, correct account operation, and appropriate identity verification. Transaction processing requires payment details and related data to facilitate deposits, withdrawals, and financial record-keeping. In certain circumstances, personal data may also be used to deliver relevant communications about platform features, updates, or promotional content, subject to user consent where required. All processing is conducted on a lawful basis as defined under the UK GDPR, including contractual necessity, legal obligation, legitimate interests, and, where applicable, explicit consent.

The following list outlines the principal purposes for which collected personal data is used:

1. Creating, maintaining, and securing user accounts on the platform.
2. Processing deposit and withdrawal transactions accurately and efficiently.
3. Verifying user identity in compliance with Know Your Customer (KYC) and AML requirements.
4. Fulfilling legal and regulatory obligations, including reporting to relevant authorities where required.
5. Administering responsible gambling tools and ensuring compliance with player protection obligations.
6. Improving platform functionality, user experience, and service quality through analytics and usage data.
7. Detecting and preventing fraudulent activity, unauthorised access, and security breaches.
8. Sending service-related communications, including account notifications and policy updates.
9. Delivering marketing communications where the user has provided consent or where a legitimate interest applies.
10. Resolving disputes, enforcing terms and conditions, and supporting legal proceedings where necessary.

Roobet maintains full transparency regarding the purposes and legal bases for all data processing activities. No personal data is processed in a manner incompatible with the purposes for which it was originally collected, and users retain the right to withdraw consent or object to processing at any time where applicable.

Users of the Roobet platform have the ability to view and update certain personal information directly through their account settings. Where a user identifies inaccuracies in the data held about them, a correction request may be submitted through the platform’s designated support channels, and such requests will be addressed in accordance with the timeframes stipulated under UK data protection law. In instances where a user wishes to request the deletion of their personal data, this can be initiated by contacting the support team, subject to any overriding legal or regulatory obligations that require Roobet to retain certain records for a specified period.

Users acknowledge that, as part of the platform’s security and compliance procedures, identity verification checks may be conducted when accessing or modifying account information. The handling of payment details is carried out in conjunction with authorised electronic payment service providers, who are bound by applicable data protection and financial compliance standards. Roobet maintains a consistent commitment to protecting the privacy and security of all personal information held on behalf of its users, ensuring that access to such data is strictly limited to authorised personnel and systems.

Roobet is an online gambling platform intended exclusively for individuals aged 18 years and above. Access to the platform by persons under the legal age of participation is strictly prohibited, and all users are required to confirm their eligibility during the registration process. As a licensed operator, Roobet cannot independently verify the age of every visitor without the submission of appropriate identity documentation, which is requested as part of the standard verification procedure.

The following points outline the platform’s approach to protecting the privacy of minors:

1. The platform is designed and operated solely for adults aged 18 and over in accordance with UK gambling regulations.
2. Users are required to confirm their age at the point of registration and must provide valid identification documents when requested.
3. Roobet does not knowingly collect personal data from individuals under the age of 18.
4. If a parent or legal guardian becomes aware that a minor has submitted personal data to the platform, they may contact Roobet’s support team to request its deletion.
5. Upon receipt of a verified request from a parent or guardian, any personal data identified as belonging to a minor will be removed from the platform’s records without undue delay.
6. Roobet reserves the right to suspend or close any account where there is reasonable suspicion that the account holder does not meet the minimum age requirement.

As an online platform with operations supported by a network of international partners and service providers, Roobet may transfer personal data to countries outside of the United Kingdom in the course of delivering its services. Such transfers may be necessary for the purposes of account administration, payment processing, technical infrastructure, and regulatory compliance. By creating an account and using the platform, users acknowledge and consent to the potential transfer of their personal data to jurisdictions beyond the United Kingdom. Roobet ensures that all international data transfers are conducted with appropriate safeguards in place, and that all third-party recipients are contractually obligated to maintain the confidentiality and security of any personal information shared with them.

The following points outline the key principles governing international data transfers:

1. Personal data may be transferred to countries where Roobet’s partners, payment processors, or technical service providers are based.
2. All international data transfers are conducted in compliance with the requirements set out under the UK GDPR, including the use of Standard Contractual Clauses or other recognised transfer mechanisms where applicable.
3. Third-party recipients of personal data are required to implement appropriate technical and organisational security measures.
4. All partners and service providers processing data on behalf of Roobet are bound by confidentiality obligations and data processing agreements.
5. Users will be informed of any significant changes to the international transfer arrangements that may affect how their data is processed.
6. In the absence of an adequacy decision covering the destination country, Roobet will ensure that appropriate protections are in place prior to any transfer of personal data.

This Privacy Policy constitutes a legally binding document that governs the relationship between Roobet and its users with respect to the collection, processing, and protection of personal data. A disclaimer, where included within or appended to this document, may modify or limit the scope and effect of specific provisions contained herein. The terms of this policy, including any applicable disclaimers, take effect at the point at which a user accepts the policy, whether through explicit acceptance during account registration, continued use of the platform, or any other form of accession recognised under applicable law.

The following points clarify the legal standing of this document:

1. Acceptance of this Privacy Policy constitutes agreement to all terms and conditions set out herein, including any applicable disclaimers.
2. This document supersedes any prior privacy notices or data handling statements previously published by Roobet.
3. Roobet reserves the right to amend this policy at any time, with updated versions taking effect upon publication on the platform.
4. Users are responsible for reviewing this document periodically to remain informed of any changes to data processing practices.
5. Nothing in this policy limits or excludes any rights users may hold under applicable UK data protection legislation.
6. In the event of a conflict between this document and any specific regulatory requirement applicable in the United Kingdom, the relevant legal requirement shall prevail.

Cookies are small text files that are placed on a user’s device when they visit a website, allowing the site to recognise the device and store certain information about the user’s preferences or activity. Roobet uses cookies on its platform for a range of purposes, including the collection of statistical data about site usage, analysis of user behaviour to identify areas for improvement, personalisation of the browsing experience, and the overall enhancement of platform performance. The information gathered through cookies helps Roobet to understand how users interact with the website, enabling continuous improvements to be made to the services on offer. Cookies stored on a user’s device through the Roobet platform are retained for a period of up to one year, after which they are automatically removed unless renewed through continued use of the site. Users may manage or disable cookies through their browser settings; however, doing so may affect the functionality of certain features available on the platform.

By accessing and using the services provided by Roobet in the United Kingdom, users confirm their full acceptance of this Privacy Policy in its current form. The most recently published version of this document supersedes all previous versions, and continued use of the platform following any update constitutes acceptance of the revised terms. Users are advised to check this page periodically to ensure they remain informed of the current data handling practices in place.

Roobet may share personal data with third parties in specific circumstances, including where required by law, in connection with the resolution of disputes, or pursuant to contractual obligations with licensed partners and service providers. Where the identities of relevant third parties are available, these are listed within the platform’s documentation; in instances where this is not possible, users will be informed of the purpose and scope of any such data sharing arrangement prior to or at the time of disclosure. By submitting personal information through the platform, users consent to the sharing of that data with authorised third parties in the manner described within this policy. All third parties receiving personal data are expected to handle such information in accordance with applicable data protection standards.

The following points outline the principal circumstances in which personal data may be shared with third parties:

1. Regulatory and law enforcement authorities, where disclosure is required by applicable UK law or by a court order.
2. Licensed payment processors and financial institutions involved in the handling of deposits, withdrawals, and transaction verification.
3. Identity verification and KYC service providers engaged to fulfil the platform’s regulatory compliance obligations.
4. Fraud prevention and AML agencies responsible for assessing and mitigating financial risk.
5. Technical service providers and data hosting partners who support the operation and maintenance of the platform’s infrastructure.
6. Legal representatives or advisors engaged in connection with the resolution of disputes or the enforcement of terms and conditions.
7. Advertising and analytics partners, where users have provided consent or where processing is conducted on the basis of legitimate interests, using aggregated or anonymised data where practicable.
8. Any successor entity in the event of a business restructuring, acquisition, or transfer of assets, subject to equivalent data protection obligations being imposed on the receiving party.

The Roobet platform may contain hyperlinks to third-party websites that are not owned or operated by Roobet. Each of these external websites maintains its own privacy policy, and the practices governing the collection and use of personal data on those sites are entirely independent of those described in this document. Roobet accepts no responsibility for the content, privacy practices, or data handling procedures of any external website accessed via a link on the platform. Users are advised to exercise caution and to review the relevant privacy policy of any third-party website before submitting personal information.

The following points clarify Roobet's position regarding links to external online destinations:

1. The presence of a hyperlink to an external website does not constitute an endorsement of that site or its content by Roobet.
2. Roobet has no control over the data collection, processing, or storage practices of third-party websites.
3. Users who follow external links do so at their own discretion and assume full responsibility for any personal data they choose to submit on those sites.
4. Roobet is not liable for any loss or damage arising from a user's interaction with an external website accessed through a link on the platform.
5. Third-party websites may use cookies, tracking technologies, or other data collection tools that differ from those described in this policy.
6. Users are encouraged to verify the legitimacy and regulatory standing of any external website before engaging with its services.
7. Where a user believes that a link on the Roobet platform directs to a harmful or inappropriate website, they are encouraged to report this through the platform's official support channels.
8. This Privacy Policy applies exclusively to the Roobet platform and does not extend to any external websites linked from it.